Customer Reviews

Found rats in the attic and called in the morning - they were here by the afternoon. Professional, fast, and completely rat-free within a week. Highly recommend their rat control service!

As a restaurant owner, rat control is non-negotiable. This team is discreet, reliable and thorough. They sealed every entry point at our Wicker Park location. Two years, zero issues.

Two kids and a dog at home, so safety was my number one concern. They used pet-friendly methods and explained everything clearly. The rats are gone and the house smells better than ever.

Our building had recurring rat problems with two other companies. This team actually found and sealed the hidden entry points permanently. Rats have not returned in months.

Great value for money. The inspector found issues two other companies missed and the treatment plan was clear and upfront. Would hire again without hesitation.

Emergency rat call on a Saturday night. Tech arrived in under two hours and handled everything. These people treat your home like their own.

They came out for a free estimate, showed me photos of the rat activity, and gave me an honest price. No upsells, no pressure. The follow-up visits kept the rats away for good.

We had rats in the basement walls of our rental property. They got it sorted in two visits and even gave my tenants a clear schedule. Very professional operation.

Very responsive from the first call. The technician was on time, wore shoe covers, and walked me through the whole exclusion process. You can tell they actually care.

As a landlord with multiple buildings, I have used several pest companies. Rat Control Chicago is the only one that sends the same tech every time and actually documents everything.

Rats were coming in through the garage. They sealed everything, cleaned up the droppings, and set up a prevention plan. Worth every penny for peace of mind.

They answered all my questions on the phone before booking. No bait-and-switch pricing. The actual invoice matched the estimate to the dollar.

Small business owner here - they come after hours so we never have to close. Discreet, fast, and the rats are gone. Can't ask for more.

We heard scratching in the walls every night. The tech found the entry point in the roof line and sealed it in one visit. Quiet nights ever since.

Our condo association hired them for the whole building. Fair pricing, clear communication with the board, and no more complaints from residents about rats.

Booking was easy, the tech showed up on time, and the treatment plan made total sense. Two months later and not a single sign of rats.

I appreciated the honesty. They told me the rats were coming from the neighbor's yard and focused on prevention instead of selling me unnecessary services.

The technician explained the whole process before starting and checked in with me at every step. Professional from start to finish.

Rats in the crawl space under our house. They set up bait stations, sealed the vents, and came back for the follow-up exactly as promised. Great service.

Needed help fast before a family gathering. They made it happen the same day and the house was rat-free in time for the party. Total lifesavers.

They handle the rat problem for our warehouse and our office. One company, one invoice, zero headaches. Reliable and always on schedule.

The rats were in our detached garage. They placed traps, sealed the gaps, and came back weekly until it was clear. Thorough and patient team.

Very knowledgeable team. They identified that the rats were using our utility lines and installed exclusion devices that don't harm the rats but block them out.

From the first phone call to the final visit, everything was smooth. They even followed up after the guarantee period to make sure everything was still clear.

The free inspection was actually free - no hidden charges. They gave me a straightforward report with photos and a fair quote. Highly recommended.

Their guarantee is real. A few rats came back two months after the initial treatment and they re-treated at no charge. No questions asked.

We own a bakery and an infestation would have been a disaster. They handled it discreetly before opening hours. Can't thank them enough.

I called five companies and they were the only ones who picked up on the second ring and could come the next day. Service matched the effort.

Clean, courteous, and careful. The technician wore a mask and gloves, covered his shoes, and cleaned up completely after each visit.

Best customer service I've experienced with any company, not just pest control. They keep you updated with text confirmations before every visit.

They removed a whole nest of rats from our backyard shed and gave us tips to keep them out. Haven't seen a single rat since.

Our alley attracts rats every summer. Their quarterly maintenance plan has kept our property clean all year. Worth subscribing.

A rat got into our kitchen and I panicked. They talked me through what to do on the phone and were at the door within hours. Incredible response.

They're not the cheapest, but you get what you pay for. Detailed work, quality materials, and a guarantee that actually means something.

Moved into a home with a pre-existing rat issue. The previous owner's company had given up. This team solved it in three weeks. Amazing work.

The office staff was friendly and the tech was even friendlier. They don't rush the job. They explained the rat behavior so we could prevent a return.

We had a rat issue at our restaurant. They were very discreet and did the job during closing hours. The inspector was very detailed and professional.

The monthly prevention program is affordable and the tech is always punctual. They noticed a small gap during a routine visit and sealed it before rats found it.

The tech noticed rat droppings in the garage during the free inspection and caught the problem early. That proactive attitude is why I signed up.

We were on vacation and got back to rats in the pantry. They came within 24 hours, treated everything, and followed up while we watched. Great experience.

Our vet clinic shares a wall with a restaurant, so rats were a constant worry. Their commercial team has been flawless for the past year.

I was worried about the poison being dangerous for my cats. They offered a fully non-toxic exclusion-based solution instead. Very thoughtful.

Three-day turnaround from my call to a completely rat-free basement. Their crew is efficient, experienced, and genuinely pleasant to work with.

I manage a food hall and sanitation is everything. Their team understands health code requirements and passed our audit with flying colors.

Excellent communication from start to finish. They called before arriving, texted photos of the treatment, and followed up the next week. 10/10.

After three failed attempts with other companies, they found rats living in the soffit that everyone else missed. Sealed it and the problem was over.

Fair prices, no hidden fees, and the work was completed exactly when they said it would be. Rare to find a company this dependable.

First time using a professional pest service and they made it painless. No hard sell, no scare tactics - just honest advice and effective treatment.

They showed me the rat tracks and droppings during the inspection so I could see the problem myself. Transparency like that builds trust. Rats gone in 10 days.

Their technician was friendly, fast, and explained everything in plain English. My elderly mother felt safe with them in the house. That means a lot.

The rats had chewed through our soffit. They repaired the damage, sealed it properly, and even cleaned the insulation debris. Above and beyond.

Our supermarket passed the city health inspection after their treatment. Their documentation for the inspector was thorough and easy to present.

I called them on a Monday and the rat problem was fully handled by Friday. Clear pricing, polite crew, and the house was left spotless. Five stars.